Frequently Asked Questions

General FAQs

Is Design Box a reputable business entity?
We pride ourselves in providing exceptional and outstanding services for our clients. Through diligence and hard work, we strive to provide the best marketing services possible for our valued clients. Our goal is to create more business opportunities for our clients . We win when our clients win.
Where are you based?
We are based in Las Vegas, Nevada. However, we serve clients from various other parts of the country, including California, Arizona, Texas, and Boston. We don’t let physical distance keep us from providing excellent services and extraordinary customer service care.
Does Design Box offer services in other states?
Yes. Currently, we are offering services to clients across the States, including in California, Nevada, Arizona, Texas, Georgia, and Massachusetts.
Which forms of payment do you accept?
We offer three convenient payment methods:
- Check
- Direct Bank Transfer
- Card Payment
Do you offer bundle discounts?
Yes. We offer Marketing Packages that bundles several different services.
What if a service I need isn’t listed?
If a service you’re looking for isn’t listed on the website, please feel free to contact us anyway. It never hurts to ask.

Print Products Design FAQs

How do I get started?
First, you need to know the size you want for your poster. How large do you want the width and height to be? Second, if you have your own images that you want to use, please send them to us. Otherwise, we have the option of buying stock images to include in your posters and pamphlets.
What material are posters made out of?
You can choose to print your poster on either glossy paper or vinyl. Glossy paper is cheaper but vinyl is a more durable option.
How will I receive my products? Do you deliver?
We design the posters and pamphlets in-house. Once the design is completed and you approve the design, we deliver the printed products straight to your business.
How will I put up the posters?
It depends on the type of posters you order. If you have paper popsters, then you can use transparent tape to put them up on windows and walls. You can also put the posters inside big photo frames and hang them on the wall.

If you have sticker decals, then there is no need to use tapes or photo frames. The decals come with a sticky side so you can just stick them onto windows, just like you would with a regular sticker.
What if I don’t like the design?
Before printing the designs, we provide a few different preliminary designs so you can pick which one you like the best. Only after you approve the design do we proceed with printing.

Social Media FAQs

Do I need social media presence?
In today’s world, virtually everyone is on social media. When you have a big social media following, then it instantly gives credibility to other potential customers who may be interested in products and services you offer.
How do I know which social media platform is right for me?
The answer to this question will depend heavily on the type of business you own. For example, if you’re in a tour business, you might focus more on creating a robust Instagram page where you can post pictures of tour destinations to attract more customers. If you own a law firm, then you might be more interested in platforms, such as Google, Yelp, and Avvo, which might be more beneficial to your business.

Web Design FAQs

What is web hosting? Do I need it?
Just like you need a piece of land for your house to stand on, you need a place where website is stored and “live”. You can think of web hosting as a place where a website resides.
What determines the price of a website?
The price for a website depends heavily on the number of pages, length of each page, and website functionalities (e.g. login, reservation & scheduling, online payment processing, etc.)
How long does it take to make a website?
For a simple website, it takes two to three weeks. For an e-commerce or custom website, the process usually take about one or two months.
Do you help maintain the website after it’s made?
Perhaps you have new services you want to add to your website. Perhaps you need to change prices of certain products listed in your website. We offer an affordable monthly maintenance plan, where we update your website’s content, such as images and texts.
What if I want to add more pages and additional functionalities?
If you’re looking to expand your website by adding more pages or functionalities, there will be an extra charge.
Do I need to make an advance payment?
We take 50% of the web design service fee in order begin our work. After the work is completed, we collect the remaining 50%.
Can I accept online payments through my website?
You'll need a third-party service, such as Stripe, Authorize.net or PayPal. We offer online payment integration for e-commerce and custom websites.
Will the website be mobile-friendly?
Yes! We make sure your website looks good on all devices, whether on laptop, desktop, tablet, or phone!
What do I need to get started?
First, we need to think of a domain name. For example, like www.YourAwesomeBusiness.com. Then, we will collect some details about your business, such as business name, services and products offered, location, contact details, etc. If you have your own images that you want to incorporate into the website, we can definitely do that. Otherwise, we have the option of buying stock images to place inside the website.

Online Advertising FAQs

What is Pay-Per-Click marketing and how does it work?
In pay-per-click (PPC) marketing, you only get charged when a visitor clicks on your ad to visit your website. Let's suppose you run a PPC ad on Google. When someone clicks on your ad while on Google, Google will charge you for the user's traffic to your website. When you run an ad on Facebook, Facebook will charge you when a user clicks on your ad to visit your website.
How much will PPC advertising cost? Can I set my own budget?
How much you spend on PPC advertising will be entirely up to you. You can set a daily or monthly limit on how much you wish to spend, so you will always be in control of your budget.
How do I make sure the ads are working effectively?
We do that for you, so you won't have to worry about it. We monitor each ad's performance to make sure that they are bringing in the traffic that you need. If we see that certain ads are performing below average, we remove those ads and replace them with high-performing ads.
What does the PPC setup fee include?
We collect a small fee to set up your ad account, select appropriate keywords that will trigger the ads to display, and designate your ideal target audiences using selective targeting criteria, such as geographic and language filters.
How much is the service fee?
We charge a service fee of 12% to your ad budget. So for every $100 that you spend to advertise on a high-traffic website (such as Google or Facebook), you would pay us $12.
Do I need a website for online advertising?
In most of the cases, the answer is yes. We highly recommend having a website so you can capture the online traffic generated by the ads. Online traffic to your website will generate leads, which can be converted into customers.